Bin Related Questions

When will my bin be emptied?

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You can check your bin collection day, anytime on the Blackpool Council website. All you need is your postcode. Please note, this does not work for commercial bin collections.

 

When will my green bin be emptied?

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This is a subscription-only service. Typically, your green waste will be collected on the same day as your blue recycling bin every two weeks. This will be confirmed via email at the time of subscribing to the service.

How do I report that my bin has not been emptied?

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You can find helpful report links on our Household Waste Services page, including direct links for reporting missed bin collections.

How do I order a new bin?

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Please refer to our Household Waste Services page, under waste services for further information.

What goes in each bin?

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You will find all the information you need with our helpful “what goes in each bin” guide.

How do I report a damaged or stolen bin?

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From 1 April 2020 repairs of wheels and lids on wheeled bins are no longer free of charge. There is now a replacement charge of £16. To learn more please go to the Blackpool council page.

How do I get assistance with my bin?

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Please refer to our Household Waste Services page, under waste services for further information.

What happens if my recycling bin is contaminated?

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Please remove contaminated items and present your wheeled bin on the next collection.

How do I apply for an extra bin?

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If you require an additional bin, please go to the Blackpool council website to request a family Waste Audit.

Why do I pay for my bin?

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Blackpool Council has no budget for wheeled bins and a charging policy applies to replace wheeled bins. The charge for a replacement bin is £16 per bin however new build properties are charged £30 per bin.

How do I subscribe to the green waste subscription service?

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Please refer to our Household Waste Services page, under waste services for further information.

How to apply for a large container for people living in apartments or houses of multiple occupancies?

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Please contact recyling@enveconw.co.uk with details of your address and we will contact you to arrange an officer to visit to see if the premises are suitable.

Rubbish Removals

How to book large item removals?

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Blackpool Council in partnership with the charity Furniture Matters, offer large item collections called Bulky Matters. It cost’s £20.50 for up to 3 items. You can book Bulky Item collections on the Blackpool council website.

Household Waste Recycling Centre Questions

What can I take to the Tip (Household Waste Recyling Centre)?

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For the complete list of what you can and cannot take to the HWRC (Household Waste Recycling Centre), please refer to our helpful guide on the HWRC page.

You will find a tab for each of the following topics:

  • Waste accepted
  • Waste not accepted
  • Site Restrictions
  • Waste Restrictions
  • Private waste contractors and Permit schemes

Can I drive a van to the Tip (Household Waste Recyling Centre)?

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For any van drivers please follow the below terms:

  • Vans, pickups, and cars towing trailers must purchase a permit and other vehicles will not be allowed on site. Please check the permit scheme list before visiting
  • No sign-written vehicles will be allowed on site
  • Vans and trailers are not permitted during weekends
  • Vans, pickups, and cars towing trailers must attend the site no later than 30 minutes before the site closes
  • Vans, pickups, and cars towing trailers are not permitted at weekends
  • Vans and pickups will not be permitted with a trailer

How do I apply for a permit?

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View the full terms and conditions for permits, and apply for a permit through Blackpool Council website.

Where is the Tip (Household Waste Recyling Centre)?

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The HWRC is located on Bristol Avenue, Bispham, FY2 0JG.

What can I take to the Re-use Shop?

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For the complete list of what you can and cannot take to the Re-use Shop, please refer to our helpful guide on the Re-use Shop page.

What time is the Tip (Household Waste Recycling Centre) open?

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Monday to Sunday 10.00am to 4.00pm (Weekends cars only).

What happens to textiles taken to the HWRC?

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The textiles are collected by a contractor and taken to the factory in Rochdale, where all textiles are then sorted and graded, the majority of textiles taken from the HWRC are able to be reused or sold on for retail. There are always elements of textiles that are too dirty or damaged to the point where they cannot be worn eg shoes or clothing. These items unfortunately cannot be effectively reused, however, there are some elements of clothing which can no longer be worn may be used as rags.

Make A Report

How do I make a complaint?

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To make a complaint please complete the online feedback form.

How do I report a fly-tip, graffiti, waste issues or dog fouling?

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You can find helpful report links on our Household Waste Services page, under the report it section, which is after the waste services section.

Alley Gate Questions

How do I order a replacement alley gate key?

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You can order replacement alley gate keys, on the Blackpool Council website.

Please note the below before ordering:

  • For replacement keys the cost is £8 and will only be issued to those entitled
  • You may be asked to produce evidence before a key is issued. Keys will only be delivered to properties within the gating scheme
  • Where there is a need, extra keys will be provided at the same cost as the original key for your family and friends
  • Please note: Due to current working arrangements delivery of alley gate keys may take slightly longer than normal

How do I get my alley gate fixed?

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You can report an alley gate fault to Blackpool Council at any time. Responses aim to be completed 48 hours.

Where we can, we will repair it when we visit. If we need to order parts or use a contractor, then it may take up to 4 weeks to complete the work.

It will help when reporting the fault to have the location of the gate and the gate number which can be found on the plate fixed to the post.

Pest Control Questions

What pests do you treat?

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We offer a host of Pest Control services to domestic and commercial properties, please refer to our page for all the information you may need.

Vehicle Maintenance Questions

How do I book a M.O.T?

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This professional and reliable service is for Class IV, V, and VII vehicles, cars, minibusses, and light commercial vehicles.

The cost of M.O.T is just £50 per vehicle (free re-test within 10 working days if needed).

To book your M.O.T please contact us on 01253 476291.

How do i book a taxi inspection?

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To book your taxi inspection contact Blackpool Council’s Licensing team on 01253 478343.

If the vehicle passes inspection, you will be issued a certificate of compliance. Otherwise, the relevant work must be carried out and the vehicle brought back for a re-test before the certificate can be issued.

Commercial Waste Questions

When is my commercial waste collection?

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You will receive this information at the time of signing up for this service, please email commercialwaste@enveconw.co.uk for a schedule.

How do I dispose of commercial waste?

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To help local businesses we have created this helpful how to guide on how to dispose of commercial waste.

Can I take commercial waste to the Tip (Household Waste Recyling Centre)?

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The HWRC (Household Waste Recycling Centre) is not licensed to accept commercial waste. We can provide commercial waste collection services for you. Learn more on our commercial waste service page for the services we offer.

How do I sign up for commercial waste collections?

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On our commercial waste service page you will find out who to contact and all the services we offer. When signing up to commercial waste collections, we will assess your requirements, advise you on the type of bins required and discuss recycling options. We ensure all our clients have the most appropriate service for their business.

How do I pay my commercial waste invoice?

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There are many ways to pay for your commercial waste, we have listed all options that may suit your needs on our commercial waste page.

How do I report that my commercial bin has not been emptied?

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Commercial Waste bin collections operate Monday to Friday from 6.00am and 4.00pm- so please ensure your bin is presented and accessible between these times.

If your bin hasn’t been collected by 4.00pm then please report it on the Blackpool council website within 48 hours.